Help & FAQs

We deliver across the whole UK. Our delivery service covers all regions and areas within the United Kingdom. If you have a specific delivery address or postcode, rest assured that we can accommodate delivery to your location

Delivery is typically 24–48 hours from dispatch. You’ll get tracking details as soon as your parcel is on the way.

Delivery fees and any free-shipping offers are shown at checkout once you enter your postcode.

We vacuum-seal and ship chilled in insulated boxes with ice packs, so your order arrives fresh and ready to chill or freeze.

Yes. All our meat is halal and non-stunned, in line with strict halal principles.

Our halal certification is provided by Your Halal Guarantee (YHG), not HMC. YHG monitors our non-stunned process and full traceability.

Our retail point is based in London and our farms are in Ireland.

Our beef and lamb are Irish—raised on our farms in Ireland, grass-fed and grain-finished, with full traceability from the gate to the plate.

They spend most of their lives on pasture, feeding on Irish grass, with a small amount of natural grain added towards the end for marbling and flavour.

Yes. Leave a note at checkout (e.g. how many steaks you’d like) and we’ll cut and pack accordingly.

Pop it in the fridge straight away and follow the use-by date on the pack. For longer storage, freeze on the day of delivery.

Email info@mymeatshop.co.uk with your order number (and photos if helpful) within 24 hours of delivery. We’ll sort it promptly.