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Orders placed Monday to Friday before 2 PM cutoff time will be processed and dispatched the same day for delivery the following day.

Orders placed after 2 PM will be processed the next day.

Upon order placement, customers will receive email and text updates at various stages, including status updates such as hold, paid, processed, dispatched, and completed.

A tracking option is available on the website to follow the progress of the order.

Customers are responsible for ensuring their availability during the delivery slot.

Parcels will be left in a safe place by our logistics third party and won’t be returned to the depot.

Saturday delivery incurs an additional cost starting from £10.

No delivery on Sunday

Our policy only allows refunds before shipment.

Halal Beef

Halal Lamb

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